Jen Smith has 20 years of experience leading and managing traditional, digital, and emerging technology projects for nonprofit, government, and for-profit organizations. She’s passionate about accessibility and has been working on making digital spaces more inclusive since 2007. Before becoming the Director of Accessibility for Strategic Initiatives in Visa’s Design organization, she served as a Principal Program Manager of Accessibility at Microsoft and a Senior Accessibility Subject Matter Expert at JP Morgan Chase. She’s also served as a subject matter expert and strategist while a contractor at the Centers for Disease Control. She started her career as an on-air newscaster with an NPR affiliate station in Oklahoma City after graduating from the University of Oklahoma with a degree in broadcast journalism. Since that time, she has definitely taken roads less traveled and moved around the country, living in three of the four continental U.S. time zones.
