Jennifer Karr-Lee

Jennifer Karr-Lee has 20 years of experience in frontline and corporate leadership and program strategy, leading diverse teams focused on employee and customer experience and engagement. With an educational background in psychology, Jen is passionate about strengthening and innovating the employee experience wherever she works, believing deeply that engaged employees are the best asset a company can have.

Originally from the East Coast, Jen relocated to the Seattle area in 2003 after completing her MA in Counseling Psychology from Northwestern University and joined REI as a seasonal stocker in the Seattle Flagship store. Over the following 15 years, she grew her career at REI through all levels of retail management and spent six years on REI’s corporate team leading company-wide employee engagement programs.

Outside of work, Jen is a mom, Seattle Public School volunteer, and avid outdoorswoman who enjoys hiking, biking, skiing, trapezing, reading, and spending time with friends and family.

A light-skinned woman standing outside smiling.
  • Two men stand inside a machine shop, with their hands touching as they communicate via protactile.

    How Costco is Supporting Valuable Training for People Who Are DeafBlind

    February 29th, 2024

    In a world that continually strives for inclusivity and equal opportunities, there are shining examples of organizations that go above and beyond to make a difference. One such example is the remarkable partnership between Costco [...]

  • Two portraits, side by side. On the left is a light-skinned man with light brown hair, wearing a suit and smiling. On the right is a medium dark-skinned woman with brown curly hair, wearing a colorful floral shirt beneath a magenta blazer, smiling.

    John Craddock and Lachelle Smith Join the Lighthouse Board of Trustees

    October 18th, 2023

    The Lighthouse for the Blind, Inc. is excited to announce two new exceptional additions to our Board of Trustees, John Craddock and Lachelle Smith. Their impressive backgrounds, dedication to their communities, and passion for [...]

  • Portrait of Dave Bertsch, a light skinned man with grey hair.

    Welcome New Foundation Board Members

    April 20th, 2023

    Join us in welcoming our two newest Foundation Board members, Dave Bertsch and Yue Ou, at The Lighthouse for the Blind, Inc. Dave and Yue both bring a wealth of experience and a unique [...]