At The Lighthouse for the Blind, Inc., technology is more than a tool—it’s a pathway to greater independence and opportunity. That’s why we are thrilled to introduce Natalia Ratcliffe, our new Computer and Assistive Technology Instructor, whose passion and experience are already making an impact. This new hire is made possible by a generous grant from the Harnish Foundation.

Natalia, who goes by Nat, joined the Lighthouse just a few weeks ago. With a background in web accessibility testing and skills instruction, she brings a dynamic blend of technical know-how and lived experience to the role.

“I used to teach daily living skills at the Alaska Center for the Blind, and I also worked in accessibility testing,” says Nat. “That helped me develop patience and a strong ability to meet people where they are.”

What is the Computer Training Program?

The Computer Training Program (CTP) at the Lighthouse is designed to help employees who are blind, DeafBlind, or blind with other disabilities develop the computer skills they need to thrive at work and in daily life. The program covers a wide range of topics:

  • Keyboarding with Fun with TypeAbility
  • Introduction to Windows 10 and 11
  • Microsoft Word, Excel, Outlook, and PowerPoint
  • Screen readers like JAWS, NVDA, Narrator, and VoiceOver
  • Screen magnification and ZoomText Fusion
  • iPhone and Android accessibility features
  • Braille displays, Victor Reader Streams, and other assistive tech

Every training session is customized to the learner, based on their skills, goals, and interests. Employees receive up to three hours of training per week through the Employee and Community Services (ECS) program.

“It’s not just about learning to use a computer,” Nat says. “It’s about building confidence. It’s about giving people the skills and self-belief to say, ‘I can do this.”

Why Computer Training Matters

Computer literacy is a fundamental part of modern life. Whether it’s applying for a job, sending an email, accessing online banking, or using a smartphone, technology plays a major role in independence.

For many Lighthouse employees, CTP is their first exposure to computers. Some may be returning to technology after vision loss; others may be learning to use new assistive devices. Nat is there to guide them every step of the way.

“I’ve had students who thought they could never use a computer. And then, weeks later, they’re typing, navigating, sending emails. It’s life-changing,” Nat shares.

Nat’s Personal Journey

Nat’s passion for assistive technology is deeply personal. Born with congenital glaucoma, she experienced fluctuating vision throughout her life and became fully blind during her senior year of high school.

“I didn’t know how I was going to get through college without vision. So, I taught myself how to use a screen reader in three months,” she recalls.

That determination has shaped her career. Now, as an instructor at the Lighthouse, she helps others find their own strength through technology.

Supporting Success from the Ground Up

Nat believes that real support for people who are blind means more than handing out equipment. It means making sure they know how to use it, how to solve problems, and how to feel confident doing it.

“You can’t just give someone a device and send them on their way. We need to give them the tools, the time, and the belief that they can succeed,” she says. “That’s what computer training is all about.”

Looking Ahead

With Nat joining the team, the Computer Training Program at the Lighthouse continues to be a vital part of our mission to empower more people who are blind, DeafBlind, and blind with other disabilities.